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One UI 6.0 Bluetooth Audio Problems

(Topic created on: 13-12-2023 06:45 AM)
10161 Views
Members_kis1hLc
Student
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Since the update has been installed on my phone the 11th of December I noticed an issue with my headsets. 
I thought it was the headsets first, but after connecting them to other devices and having no audio issues there the conclusion is that the update has screwed something up in my phone. 

Currently the sound with my bluetooth headsets are mostly coming out of the right ears only. The sound in the left ears are very soft and getting softer. I have restarted my phone and the headsets. I also reconnected the bluetooth devices completly and reset them. Nothing works!

This is such a terrible bug and I really hope it gets fixed quickly. I use headsets daily and cannot do that anymore since the sound is just not good anymore. 

The headsets i use:

* Samsung galaxy buds pro2

* Sony wh-1000xm5

17 REPLIES 17
Stepbylam
Student
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It works! Thank you very much!

VirbiSung
Student
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Not quite the same as "sound only out of one ear", but since the update when making calls in the car my phone mutes the car's radio for the duration of the call, but doesn't transfer the call to the car's speakers!

Just (midnight on Christmas Eve) had another One UI 6 update come through to my phone, so fingers crossed all is now fixes!

Richard
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Ajmal jamal
Student
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I have same problem on my s22 ultra. I  have a solution but not proper. (Disable a call from your earbuds settings) with this setting you can listen your audio but your calls

Screenshot_20231229_020216_Settings.jpg

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Sal17
Student
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Hey! Been trying to solve this problem for a week and this was the solution! Even the samsung "technicians" had no answer. Thank you so much, was about to throw this phone off a cliff. 

Mostafa_Mohamed
First Poster
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I have the same problem too, after upgrading my Z fold 3 to 6 one UI my Buds 2 started not working with calls even on WhatsApp, messenger and other social media apps even Youtube starts working in slow motion! when I change media output it works again

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troct
Explorer
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This works !! Thank u so much.
4 people in the Samsung shop a technician there and 2 tech guys on the phone couldn't help me but your post did. Kudos.

I've just got a reply from an error report I sent same line as the other tech ppl contact the manufacturer of your headphones.
Samsung just passing the buck on.
Despite the fact it was an easy fix all along.

Shoddy update obvs causing same problem for alot of people

Thanks again
mustapha_ait bouhou
First Poster
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Thank you very much. The problem has been solved.

Contact Samsung agents in Morocco, but they did not have any solution to the problem of interrupted sound 

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DustyKrumples
Student
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Little late but I finally sent them over to samsung and they came back today, turns out it was a faulty part. What a coincidence! Thanks for this comment tho
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