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Lost pictures after update

(Topic created on: 13-12-2023 08:19 AM)
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JainaA
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I had a software update on phone few days ago on s22 and now I've lost a few videos and pictures. Can't seem to get them back. Has this happened to anyone else? 
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BandOfBrothers
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It's rare for a software update thats been updated vja the phone's settings to affect the gallery @JainaA 

If they have definitely 💯 % been deleted then you can get them back as long as you have already set up OneDrive to automatically back up your photo's or use another option such as Dropbox etc. 

If you dodnt back up to a vault then unfortunately if they have definitely been wiped your pictures are most probably lost. 

Sone links that may help. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Rose22_S
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This happened to me today. I updated Myfiles and then about 70 Gigabytes of my photos went away!!!! so weired .... my storage is empty now!!!

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chotipagli
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Link doesn't work. This has happened to me too
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