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No WiFi connection.

(Topic created on: 23-06-2024 03:11 PM)
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KOTR
Journeyman
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Since the last UI 6.1 update I can't connect to WiFi. 

I'm currently in conversation with Samsung but everything they've suggested hasn't worked to rectify it so far. 

Anybody else having this issue? 
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11 REPLIES 11
Tourbillon De La Vie
Samsung Members Star ★★
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They'll have to sort it out 

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KOTR
Journeyman
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You having the same issue?
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Piper123
Samsung Members Star ★★
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Reset Network Settings
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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KOTR
Journeyman
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julsie1
First Poster
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I'm having the same problem. Cannot connect to WiFi. Tried all the suggestions. Also now randomly freezes and restarts but sometimes restart is stuck in a loop.
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KOTR
Journeyman
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It seems like a software issue to me.

I've sent an error report. Just got to wait now. I don't know what else to try.
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Tourbillon De La Vie
Samsung Members Star ★★
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Is the issue with the router at home? Did you try connecting to some other wifi? 

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KOTR
Journeyman
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Yes.

I haven't had access to any other wifi network since the update.
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Tourbillon De La Vie
Samsung Members Star ★★
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Can you try and connect to some other wifi, in a coffee shop or shopping mall. If it works then the issue might be with you router at home and if so you can restart the router and if still no luck contact ip provider 

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