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No WiFi calling option on S22 Ultra Vodafone

(Topic created on: 25-02-2022 07:46 AM)
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avakil007
Explorer
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Just switched to S22 Ultra from Note 10 plus 5g. Since the switch I have no WiFi calling option in my phone settings. Vodafone UK showed steps to activate it from their side which I did and got confirmation message as well. But still no option to turn it on from the phone settings.

Anyone has solution for this? Any help would be appreciated.
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69 REPLIES 69
steelmalc
Helping Hand
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no the symbol shows up at the top iv always had the setting switch in the menu Screenshot 2022-02-26 at 14-42-51 No WiFi calling option on S22 Ultra Vodafone.png

S24 ultra 512gb-q95t tv- Galaxy watch 46mm
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Ziddy
Helping Hand
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Been on phone again, STILL no provision 😒

Screenshot_20220226-150948_Call settings.jpg

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steelmalc
Helping Hand
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They where having all sorts of problems turning mine on and off over 3 days they where ringing me texting me got fed up in the end

S24 ultra 512gb-q95t tv- Galaxy watch 46mm
Members_vzFbArE
First Poster
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Hi I have had the exact same issue. I have tried everything except a factory reset as the effort of setting up my apps again is daunting.  Called Vodafone and they did their resets. Initially I had an esim and I though that might be the issue as my sister has a physical card and hers works fine. I have since changed to a physical sim and still no change. If you do find a solution please let me know. Thanks

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Ziddy
Helping Hand
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Mine is on a physical sim as I had 3days last year of zero phone coz it stuck in transfer mode to new phone 

If I get it sorted, I'll let you know 

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shuntfield
Journeyman
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My Galaxy S22 Ultra has the same problem.

4G Calling works, on Vodafone but WiFi Calling does not. I'm talking to Vodafone on Twitter chat, the first person I spoke to says the phone doesn't support it 🙄

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steelmalc
Helping Hand
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it does support it if you put in flight mode with WIFI on you will get the icon if its switch on in your account i just dont get the icon next to the signal like i did on the s21 ultra it was there all the time on s21 ultra

S24 ultra 512gb-q95t tv- Galaxy watch 46mm
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shuntfield
Journeyman
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Mine doesn't, if I switch flight mode on, and then switch WiFi on, and then try and make a call it says "Flight Mode Enabled Turn off Flight mode to make this call?"

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Ziddy
Helping Hand
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Yes it does, JUST sorted it. Screenshot_20220228-174523_Call settings_7275_1646070323.jpg
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Ziddy
Helping Hand
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Yes!! 1st guy didn't get it sorted, said it would be working within 48hrs...nope.
Finished work and just rang, 5 mins later, option there but greyed out.
Restart phone and yep, option lit.
To check, I put on flight mode, WiFi on and made a call.
All working 😀
Apparently both Samsung and Voda are aware there's an issue and are working to sort itScreenshot_20220228-174523_Call settings_7275_1646070323.jpg
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