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No signal after december 2023 upgrade

(Topic created on: 08-12-2023 06:34 AM)
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Brrp
Student
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No signal since system upgrade. It is dangerous for me. It is just about the entire town

 

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10 REPLIES 10
Bigtasty65
Big Cheese
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Network problems. Which network are you with?
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Piper123
Samsung Members Star ★
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Hey there

There was a similar post last night.

Please process a Reset Network Settings from your settings menu.

Note that this will also reset other networks such as WiFi so you'll need to sign back in to those again.
S24 Ultra
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Brrp
Student
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Verizon

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Brrp
Student
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How do  I preference a reset network Setting   I went to connection in settings and selected mobile network and I am unable to reset to default  in access point names. It is Verizon internet.  Any suggestions or instructions would be great. I drive home at night and I am a little scared to have no service. 

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SandyCX
Apprentice
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Same for me see my post. No data, Samsung call centre said I was only person to report this!
SandyCX
Apprentice
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This did not work for me
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Haines
First Poster
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I have been having the same issue for about two weeks. No service and says it cannot connect to the AT&T server. New sim didn't work. Changed to the E-sim and still not working. The first week: after many hours on the phone with AT&T and Samsung I did a phone insurance claim thinking it was the phone. Week two: received my replacement phone and still have the same issue. It definitely has something to do with the update. I am wondering if it has something to do with the 5g standalone feature which is on and cannot be turned off. If I drive an hour to a large city it starts working,  but stops working again on my way home. My husband has the s22 plus with no issues.  Thoughts???

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Haines
First Poster
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Resetting the network settings does not work. When adding an access point name, it automatically deletes it and doesn't stay working.

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As1mi
Pioneer
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I came to say same issue here and still no fix
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