No Mobile Data after Android 13 update

[Tsangy117]

After updating my Samsung S22 + with android 13 software, I can no longer access the internet with my mobile data. i can access internet fine when connected to WI-FI.

my internet/service provider's coverage is fine in my area.

tried resetting, turning everything off and on and other steps. 

but still cannot access the internet with mobile date.

any solutions or suggestions?

[Tourbillon De La Vie]

Have you tried another sim? 

[Tsangy117]

only got he one sim card and only 1 sim card gap. so not sure what you mean 

[Tourbillon De La Vie]

Meaning a different sim, maybe ask a friend to lend you one to test, to exclude the current one as somehow causing an issue.

But before that clear phone cache

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

[Tsangy117]

i have tried to clear the phone cache but still no result. 

[Daz73r]

Turn auto off

[Flash6251]

Have a look on the bixby routines as mine reset to as I left my house it turned off mobile data. I think I have fixed it now but still sometimes have issues.

[Members_wX52Jmy]

https://eu.community.samsung.com/t5/galaxy-a-series/software-update/td-p/6227580

[Io28]

Same issue here on a Galaxy S22, after an update yesterday, no mobile data connection. Tried all the above, including changing SIM card - it's the phone, not the SIM card...! Anyone else with the same issue?

[Members_5tRnnsQ]

Have the same issue with my Note 20 Ultra and S21. Both phones doesn't have an internet connection. Already tried a factory reset, did not help