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Network connection

(Topic created on: 05-05-2022 05:35 PM)
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Mensyl
First Poster
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Model number
SM-S908B
SM-R885F

Watch EID
89043051202200005221004139436221

Galaxy Wearable version
2.2.48.22033061
2.2.11.22040751

Software version
R885FXXU1FVC8

ErrorModel number
SM-S908B
SM-R885F

Watch EID
89043051202200005221004139436221

Galaxy Wearable version
2.2.48.22033061
2.2.11.22040751

Software version
R885FXXU1FVC8

Error
-1
Can't connect my Samsung watch4 classic with my mobile network. I also restore Watch many times 
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9 REPLIES 9
BandOfBrothers
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If your watch is an LTE Version @Mensyl then this would need to be taken up with your mobile network operator to sort out account wise.

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Mensyl
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Thanks. I'm 3 network and is showing that 3 isn't supposed my watch
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BandOfBrothers
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Can you elaborate a little please @Mensyl 

  • Does the 3 network support the watch.
  • Is the watch definitely the LTE Version. 
  • Are you wanting a LTE connection so even when your away from your phone the watch stays connection as it's sharing your mobile contract connection and allowances.

I use the Samsung Galaxy s²² Ultra and the Samsung Watch⁴ that's the Bluetooth version and both pair seamlessly. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Mensyl
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I use Samsung Galaxy S22 and Samsung watch 4 classic with buletooth and 4g. I don't have problem with pair it's working perfect but it's seem have a problem with esim connection
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Mensyl
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This is showing all the timeScreenshot_20220505-163734_Galaxy Watch4 Manager.jpg
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BandOfBrothers
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Ok I'm not overly familiar with what the Network 3 offers with watch plans, so speak with a 3 customer service team member , but if their customer services are confirming this then you'd need just to use a Bluetooth connection.

This isn't a restriction by Samsung but instead by your chosen network.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Mensyl
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I speak with 3 customer service and for now they don't have esim.
Thank you for your help
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ynneL
Troubleshooter
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Three don't support eSIMS or watch eSIMS at the moment they do have plans to support it in the future but they've been saying it since 2017 so take it with a pinch of salt
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Mensyl
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Thanks. I was speaking with 3 customer service. Thanks
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