Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile data internet not working

(Topic created on: 02-04-2022 06:19 PM)
21983 Views

I have this problem too

TD1991
Pioneer
Options
Only got the ultra 256gb one 2 days ago and i noticed the mobile data keeps going on and off each time even tho i have great 4g signal, i got to keep putting it to airplane mode and back just to keep the mobile data going as my APN settings are right 

Anyone else having theses problems 
30 REPLIES 30
Mobz
Voyager
Options
I used samsung smart switch to transfer data from my note 20 ultra. I had around 10gb left from 256GB.

No problems over here.

Ps. True, it shouldn't be like this from the start. However, given the members current circumstance, i don't see anything crazy about people offering their advice...
0 Likes
TD1991
Pioneer
Options
Update: done everything and still the problem is there, am speaking to EE and recored 3 examples when it goes. By the looks of it, it could be a new phone replacement
0 Likes
Mobz
Voyager
Options
I'm sorry to hear. Wish you all the best buddy
0 Likes
Bh72
First Poster
Options

I just had this issue last night for the first time while driving. I lost all internet connection for about 4 and a half hours. I tried everything except pulling the SIM because I had a connection to 4g or 5g depending on my location but my phone would not allow any apps to access the connection. It was as if the phone itself was blocking the connection. 

0 Likes
Catt78
Pathfinder
Options

I had an oneplus 10pro for few days,comparing side by side to my s22ultra,swapping sim card . The oneplus 10pro would stay connected to Internet all the time and in my house ,in the area where my s22ultra wouldn't get wifi signal ,the oneplus would.

 

 

 

I feel that This phone is a rip off

 

 

 

 

 

 

 

0 Likes
Montezumar
Student
Options

A mi me ocurre igual y el tf tiene una semana. No es del operador es del tf

0 Likes
tbud1981
Journeyman
Options

I'm awaiting on my 2nd replacement phone because of this issue... If the 2nd replacement has this issue... I'm going to return and go with a different companies phone... I'm tired of this. I lose my connection 3-4 times a day for sometimes up to 5 minutes

I've done the network reset quite a few times, phone reset to defaults also quite a few times, I'm on my 3rd SIM card through T-Mobile... Still have the same problems

Kristofs
Student
Options

Looks like it's problem with phone, I have exactly the same issue, i need reset network settings a few times a day, and switch flight mode on/off every 3-5 minutes, especially when watching YouTube. And yes...i did all steps to check everything, just hands down, i put sim card to my previous Huawei phone and everything works perfect, going back to s22+ and boom, still issue

Kristofs
Student
Options

Can you let us know progress of ur case, in my case only replace new phone can help i guess

0 Likes
tbud1981
Journeyman
Options

So far after the may update I haven't lost signal.  The 5g goes down to LTE once in a while, my WI-FI randomly can't connect and sometimes Internet is really slow when I'm showing connected to either wifi or cell service.  but after 2 phone replacements it almost seems like it was a software issue.

I take this reply back... Today my Internet sucks... I've had to turn airplane mode on and back off twice just to get it to work... While I had full 5G bars

0 Likes