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Issue with whatsapp video calling on my S22 Ultra

(Topic created on: 04-07-2022 07:22 AM)
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garthalmeida
First Poster
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I have recently bought a Samsung S22 Ultra and have been having issues with Video calls on Whatsapp. The video during the calls just freezes. Calls on any other software work fine. 

I have tried, formating the phone. I have tried clearing data and cache of both phone and WhatsApp but still has not been resolved. 

Can someone please help me with this issue?

I somehow feel there is an issue with the way the camera works.  

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LeighJamie
Explorer
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As you have mentioned this only occurs with calls on WhatsApp, this would indicate it's an app issue and not a phone issue. Perhaps contact WhatsApp to see if they are experiencing any issues?
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