Issue with csc EUX in UK - Page 2

mancuk29 · ‎22-02-2022

I've just received my s22 ultra and again there is an issue with it configuring to BTU like the S21 Ultra last year

The phone restarted with carrier settings on initial set up but my firmware is EUX

This happened last year as the samsung servers couldn't cope with the new phones

Has anyone in the UK got this issue again

Also got stuck in a loop with the Google provider setting had to restart

Always issues on launch come on amsung get your act together

SachikoT · ‎23-02-2022

@mancuk29 and @Green_Samot, with your Service Provider Software Version displaying as "EUX/-/EUX/EUX" your device is fully configured and set up to receive updates as long as you remain on official versions of the software.

EUX is not a CSC as you have experienced with previous models, where each device had a specific SKU. As customisation happens at a later stage, it does not reflect this in the Service Provider Software Version.

^SachikoT

mancuk29 · ‎23-02-2022

OK brilliant so I'm good to go then 👍

Green_Samot · ‎23-02-2022

That's great, thanks for the update

Bt32 · ‎24-02-2022

FWIW my Zfold 3 I bought last month is on EUX and has been since I got it.

Green_Samot · ‎25-02-2022

Got the update today fine though. No longer concerned 😀

Networked · ‎29-03-2022

I am still unable to use Samsung Pay and have been sent to this thread by Samsung Customer Support but there is no resolution contained with in this thread.