Internet browser

[lissalou]

Whenever I try to log into a page on Internet browser the browser force closes, any ideas what's up and how to fix it? Already cleared cache only and restarted phone. Do not want to lose all my Web browser pages that are open if it can be helped. Thanks for any input 

[JAMES4578]

Hi @lissalou  Ensure you have the latest update for Samsung Internet.Think you need to clear the internet history if you have not done that for a while as well as  the cookies and the cached files/images. if necessary you could  reinstall Samsung Internet.  if still issues advisable to clear the cache partition by following steps:

1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

You can also repair Apps from same Recovery Menu.

[lissalou]

Thank you

[BandOfBrothers]

Which Web browser app are you using @lissalou  ?

[ozzietvguy]

has samsung looked at this issue? 

i am experiencing the same issue. if i try to log into for example amazon.com it crashes the browser.

funny enough if i try it on the samsung internet browser beta version it works ok.