Help with my Samsung S22

[AlyAtk]

My phone is not making any sound when calls, texts or messages come through. Tried everything. Taken it to phone shops without joy. Reset settings too. Any ideas?

[xSteveuk]

Hi,
Have you tried a diagnostic test
By clicking on the support icon
And run a test

[Tourbillon De La Vie]

Is there sound over earphones 

[BandOfBrothers]

Hello @AlyAtk and may I extend a Warm Welcome to the Samsung Community Forum 🎄

I appreciate you've tried " phone shops " however best practice would be a Samsung Service Centre https://www.samsung.com/uk/support/repair/ 

If the below does not help then please consider a Samsung Service Centre and or send feedback via your Samsung Members App. 

Here's a help link from Samsung that may also help > https://www.samsung.com/my/support/mobile-devices/why-i-cant-hear-anything-when-making-calls. 

Do please double check all the relevant settings in your Sound and Vibrations settings. 

You can also check sounds in the individual phone's settings. 

i.e Notifications. 

Long hold on the messaging app your not hearing anything for, and tap on i then Notifications, Notification Catagories, New messages , choose a different tone i.e one that was pre downloaded into the phone by Samsung. 

If i can be of any further help please don't hesitate to ask  😎