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Galaxy S22 Ultra turn off WiFi automatically "WIFI_OFF by Android system"

(Topic created on: Wednesday)
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Members_MSJ3vuX
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Since yesterday, my S22 Ultra (Android 15, U.I. 7) smartphone has been constantly turning off Wifi, which I can only turn back on by restarting the phone. It also happens that after a restart, when I press the Wifi button to turn it on, my phone simply goes dark and then restarts. I read a lot of forums, but unfortunately none of the suggestions worked. I reset my phone to factory reset, cleared the cache, reset the wifi and bluetooth settings. In many cases, it also happens that if the bluetooth is on, when I try to turn on the wifi, the bluetooth also turns off by itself, then after a few seconds the bluetooth turns back on and stays on, but the wifi either doesn't turn on at all, or if it does turn on, it connects to the wifi network, then after 1-2 seconds the wifi turns off.

Following some steps on the internet, I found a secret menu for Wifi, where it says: WIFI_OFF by Androis system, why does Samsung's latest android turn off my Wifi???

Nothing specific happened to the phone, it just started doing this since yesterday morning. I'm almost sure it's a software problem, I just don't know how to fix it... Screenshot_20250611_145220_Settings.jpg

7 REPLIES 7
Tourbillon De La Vie
Samsung Members Star ★
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try diagnostics via Samsung members app

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Members_MSJ3vuX
Apprentice
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To check my phone viw Samsung Members App, i need to turn on my Wifi, but it cant be turned on.

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Members_MSJ3vuX
Apprentice
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Unfortunately, I still can't turn on the Wifi.

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Tourbillon De La Vie
Samsung Members Star ★
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I think it will need to looked at by a support technician 

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Members_MSJ3vuX
Apprentice
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Can a tehnician connect to my phone over internet usin a software like "teamviewer"?

 

If the answer yes, what can i do for that?

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Tourbillon De La Vie
Samsung Members Star ★
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I have a feeling it will have to be physically inspected. But, you would need team viewer app and quick support installed. Samsung support, if want to try with them, has something called smart tutor

https://www.samsung.com/my/support/mobile-devices/how-to-use-remote-management-by-using-smart-tutor-...

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