03-04-2024 11:08 AM
My S22 has stopped fast charging after the March update.
It now takes 5+ hours to charge 😞
I have tried different cables and chargers, all work fine with other devices.
03-04-2024 10:53 PM
Try compatible charger
04-04-2024 01:29 PM
Yes, I have tried compatible chargers - including the Samsung one that has worked perfectly for the past year, and a car charger that has worked with multiple Galaxy phones for many years (which by the way, when plugging in now comes up with a message to check the connection to the charger, which never happened before and doesn't happen with other phones).
04-04-2024 02:46 PM
@adamh128: If you head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Phone diagnostics > Cable charging, and follow the on-screen instructions, does this test flag any issues?
Although you may have already checked this, please can you also head to Settings > Device care > Battery > Charging settings, and make sure that 'Fast charging' is toggled on. While connected to your charger, check the status bar at the top of the screen (Settings > Device care > Battery). Does it say 'Fast charger connected' or 'Super fast charger connected' below the bar?
09-04-2024 01:58 AM
My fast charging is enabled, port is clean, cable and PD adapter is good, and the test runs good but mine still charges slow. I had it plugged in for about an hour and a half and only got 38%. At one point I checked it was 22% then 30 mins later only 26%.
17-04-2024 09:18 AM
Hi, thanks for the suggestions (and sorry for the delayed reply). Answers below:
> Samsung Members app > Press and hold on the app icon > Diagnostics > Phone diagnostics > Cable charging
"Cable charging - Normal - Charging speed: Normal"
> Settings > Device care > Battery > Charging settings, and make sure that 'Fast charging' is toggled on.
Yes, fast and super-fast charging are both turned on.
> While connected to your charger, check the status bar at the top of the screen (Settings > Device care > Battery). Does it say 'Fast charger connected' or 'Super fast charger connected' below the bar?
No, it says "Charger connected".