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Galaxy S22 no fast charging after March update

(Topic created on: 03-04-2024 11:08 AM)
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adamh128
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My S22 has stopped fast charging after the March update.

It now takes 5+ hours to charge 😞

I have tried different cables and chargers, all work fine with other devices.

 

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5 REPLIES 5
Tourbillon De La Vie
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Try compatible charger 

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adamh128
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Yes, I have tried compatible chargers - including the Samsung one that has worked perfectly for the past year, and a car charger that has worked with multiple Galaxy phones for many years (which by the way, when plugging in now comes up with a message to check the connection to the charger, which never happened before and doesn't happen with other phones).

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AndrewL
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@adamh128: If you head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Phone diagnostics > Cable charging, and follow the on-screen instructions, does this test flag any issues? 

Although you may have already checked this, please can you also head to Settings > Device care > Battery > Charging settings, and make sure that 'Fast charging' is toggled on. While connected to your charger, check the status bar at the top of the screen (Settings > Device care > Battery). Does it say 'Fast charger connected' or 'Super fast charger connected' below the bar? 

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CommunityName77
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My fast charging is enabled, port is clean, cable and PD adapter is good, and the test runs good but mine still charges slow. I had it plugged in for about an hour and a half and only got 38%. At one point I checked it was 22% then 30 mins later only 26%.

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adamh128
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Hi, thanks for the suggestions (and sorry for the delayed reply). Answers below:

Samsung Members app > Press and hold on the app icon > Diagnostics > Phone diagnostics > Cable charging
"Cable charging - Normal - Charging speed: Normal"

> Settings > Device care > Battery > Charging settings, and make sure that 'Fast charging' is toggled on.
Yes, fast and super-fast charging are both turned on.

> While connected to your charger, check the status bar at the top of the screen (Settings > Device care > Battery). Does it say 'Fast charger connected' or 'Super fast charger connected' below the bar? 
No, it says "Charger connected".

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