2 weeks ago
2 weeks ago
Call the previous owner and ask them to delete their Google account properly. This means they must delete all accounts before resetting the phone to factory settings. This is Google's anti-theft protection and only the rightful owner can bypass it by entering their account. Selling through Facebook marketplace is most often fraudulent, buying through authorized Samsung partners, mobile operators or directly from Samsung is the safest way to never experience what you experienced.
2 weeks ago - last edited 2 weeks ago
2 weeks ago
I had to reset my phones through recovery mode a few times because it didn't work otherwise, so resetting through recovery mode is also often used by owners when their phones get frozen or blocked. And I can start the phone normally after I enter my data.
2 weeks ago - last edited 2 weeks ago
2 weeks ago
Before selling your phone, it is definitely recommended to delete your accounts before resetting, even if you reset your phone normally through Settings.
2 weeks ago - last edited 2 weeks ago
2 weeks ago
You obviously haven't seen the videos of slightly more savvy users who managed to read the data of previous owners if the phone was just reset to factory settings, without first deleting the Account. Some even suggest resetting your phone two or three times, with different accounts and deleting it again, to be 100% sure that all data has been deleted and cannot be recovered.
2 weeks ago
2 weeks ago