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Front camera not working again

(Topic created on: 25-06-2023 10:59 PM)
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jm86uk
Apprentice
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I have the Samsung s22 ultra. The front camera has stopped working again. This happened a few months ago and had to wait for Samsung to bring out an update. Anyone else having the same issue again with the front camera

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17 REPLIES 17
E60_248
First Poster
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This apparently is not a new thing for Samsung as I thought. my new S24 Ultra suffered this problem where a factory reset did not fix the issue. What's going on @samsung ??

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852331
Journeyman
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Unfortunately I am too. It's really frustrating, This shouldn't be with an expensive phone like this.And no word from samsung on this issue. I am so done with them.

852331
Journeyman
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I've done everything that you suggested.I just finished resetting the phone again

852331
Journeyman
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Samsung must know what's happening and they just don't care to do the right thing

banyenbkk
First Poster
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I've had some errors with my sd card, going to swap it out soon as a website mentioned this can be an issue with regards to front camera.  You should also have "smart stay" turned off as this, supposedly, can conflict with front camera access.

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Heckercm
First Poster
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I also have this problem. I did everything Glenntech wrote including a factory reset and clearing the cache. My front facing camera still does not work. I took my phone to my provider they said call Samsung, I did. I told Samsung about the problem and told them that I am not the only one to have this problem. The tech INSISTED this is not a known problem despite the existence of this, the official Samsung forum and several other forums on the net. After several frustrating minutes with the tech denying the existance of a broad problem he 8nformed me my phone is a year out of warranty and there is nothing he can do. 

 I will NEVER buy a Samsung product again, not a phone, not a TV, not a washing machine. I paid well over a thousand dollars for a phone to not have a "known problem" therefore despite all the forums including this one that I "imagined" my phone's failing is not their problem. I should have never left pixel. 

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Gi21
First Poster
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I had exactly the same issue after an update! A few weeks later and another update fixed it.  Now it started again a week ago.  I tried all the tips and none of it worked! I'm so annoyed!

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ThrillerNstinct
First Poster
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Hay Samsung...what the heck is going on with this issue after the last update?

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