Facebook doesn't work

AyishaMahmudova · ‎15-05-2022

Just bought S22 a few days ago. I can't log into Facebook or Messenger. Facebook says connection lost and Messenger says cannot verify you. I tried everything: force stop, uninstall and reinstall, clear cache. Nothing solved the problem.

Anyone had the same problem?

TechZilla · ‎16-05-2022

Do you have 2 step verification switched on?

TechZilla - Samsung Members Star

BandOfBrothers · ‎17-05-2022

Are you able to log into Facebook via your browser Url Bar @AyishaMahmudova

If yes then your Facebook account is fine.

So go into Settings, Apps, Facebook, Storage, Clear Cache and if absolutely necessary clear data.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

at_theresonly1mac · ‎17-05-2022

Did you do switch?

If you restore from accounts setting.

Then I found FB auto entered my details.

I was then set to go immediately.

.....
If I helped or solved your problem, please like or tick solved.

Have been using phones since 1993, and am self taught.

I offer advice for free, cos I think it'll help, if it doesn't, explain why, I might learn something new too.

Current phone Galaxy S22 Ultra
Previous phones: most S series, Note 2, Samsung Alpha, iPhone 3gs, far too many Nokia's!

Inca2023 · ‎09-03-2023

I just bought a new samsung ultra 23 and can't get into to facebook. When I log in with my password, choose send code I never get the code. I checked my account on FB and my number is correct.

I am in FB on my computer but can't get in on my new phone. Can you please help me??