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Emojis not sending using Samsung messaging app

(Topic created on: 30-12-2023 09:10 PM)
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Casey33
Apprentice
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I just had a new SIM card put in my phone because I wasn't receiving all my text messages. Since having that done, I find I can no longer send emojis using my Samsung messaging app. It works using Google, just not Samsung which is what I've always used in the past.

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Solution
Casey33
Apprentice
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I solved the problem by going into settings and changing the input mode to automatic. For some reason, when my sim card was changed, the input mode changed to alphabet.

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3 REPLIES 3
Piper123
Maestro
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Hey there

My first thoughts here are whether Samsung are attempting to send as an MMS and you having a spend cap (maybe at £0) stopping these going out?

Can't see that a SIM change would stop emojis otherwise.
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Whattttt
Pathfinder
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Maybe your data/ call and message plan doesn't support emojis. Would suggest google messages its better.
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Solution
Casey33
Apprentice
Options

I solved the problem by going into settings and changing the input mode to automatic. For some reason, when my sim card was changed, the input mode changed to alphabet.

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