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Downloading Photos to Laptop

(Topic created on: 24-09-2022 10:59 AM)
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Trish11
Student
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I am unable to connect and download my photos from my S22 to my laptop.

The laptop/S22 no longer asks for permission to connect... and just doesn't show up. I can still charge my S22 from the laptop USB connection.

Have upgraded drivers, opened debug USB on S22 and reset both items many times.

Can anyone please help with what I need to do to be able to view my photos on my laptop

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4 REPLIES 4
Tourbillon De La Vie
Samsung Members Star ★
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Try different cable and/or USB ports . Check if it connects to a different computer 

Reylob
Samsung Members Star ★
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What laptop are you using, Windows, Mac?

Don't you get a notification on your phone to configure the USB mode?

Is it on "File transfer mode"? Check that it is not on "Charging phone only".

See picture.USB modeUSB mode

 

Trish11
Student
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Thanks - It is Windows, and that permission notification doesn't come up on my phone. Will check what USB setting it is on. Thanks

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dj9494
Voyager
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Try different cable and try cleaning your port , same has happened with me. For alternative, use link to windows feature, you can view and copy your photos and videos
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