Dexcom g6

[aldoa75]

Hi all, my little girl just got her dexcom g6 blood glucose machine today,  it's saying its not compatible with my s22 ultra (so I can see her glucose levels  without finger pricking her) is there anyone who has or knows someone having the same problem and what they do? Thanks in advance 

[BandOfBrothers]

Looking at the help website the Samsung s²² series isn't yet on their eligible phone list yet @aldoa75 

https://www.dexcom.com/compatibility/dexcom-g6-app 

You could contact them directly to ask.

Looking at a Google Search there are a few hits on this with one being https://www.reddit.com/r/dexcom/comments/t3a6vl/samsung_galaxy_s22_ultra_incompatible_smart/ 

[aldoa75]

Thanks very much for your comment, , very much appreciated 👍

[Ihnebiene]

Hi Aldoa75,

very sorry to hear that you cannot connect the Dexcom system with your new phone. The GCM is a life changer and I hope you get it figured out soon.

I just got the Samsung S22 (no plus, no ultra) and it connected fine with my Dexcom app. I am looking at my numbers on the phone right now. You do need to enter the transmitter code in the app and re-establish that Bluetooth connection. 

Hope this helps,

Ihnebiene

[michelle42]

hello @Ihnebiene , i just bought a s22 and looking for the device it does not have that phone on the list how did you get it to work?

[Rejuvenator]

Her dexcom should have come with its own digital readout device. O also have a S22 Ultra and its a paon that Dexcom has yet to develope the correct drivers for it. The Ultra has been oit for a while.

[Geltz]

I had the dexcom g6 app installed on my previous phone (an S9+) and when I upgraded to an S22+ phone I used the Smart Switch app, which copied the dexcom g6 app over to the S22+ and that worked well.

Recently I got an email from dexcom that a new version of the g6 app was available but I couldn't get that from the Google play store because the store said my S22+ phone was not compatible with the g6 app.  However, I was able to download and install the apk for the new version (1.10.0.6) of the g6 app and it is now working fine on my S22+.

[Geltz]

I downloaded the apk from here...

https://m.apkpure.com/dexcom-g6/com.dexcom.g6/download?from=details

[aldoa75]

Brilliant I'll try that, thanks for the reply 👍

[DannyT]

Let us know how you get on, @aldoa75. It might work for others too!