Device not registered to a network operator

[Essenare]

I've had my device nearly a year. This past two weeks my phone will not connect to my carrier or any network. At home with wifi it works with wifi calling. Once I leave home or turn the wifi off I have:

-Not registered to a Network

- No incoming/outgoing calls or texts

-Phone is offline

I've tried: airplane mode on then off to reset, resetting network,  rebooting, Turing wifi on then off, changing Sim from 5g to light, clearing cache, calling my carriers customer service ( everything was verified as working on their end, they think hardwire problem on my end) and then a last resort full factory reset. After the factory reset I was able to use data without wifi for less than 5 minutes before the problem reappeared. 

Any solutions? Can this be fixed? 

[UNKNOWNUSERNAME]

hey, bring it to your nearest samsung care centre, or run a diagnostic test via the members app, try using a family or friends sim in your device to see if it works, I hope your issue is solved soon though!!!

[BandOfBrothers]

Hi @Essenare 

From the troubleshooting steps you've taken thus far this could be a hardware issue.

Hace you tried your sim card in another phone.

Have you ran the diagnostic test tool found in your Samsung Members App.

A Samsung Service Centre will be able to assess your phone.

If I can be of any further help then please don't hesitate. Take care.  😎 

[LizG]

This. Is happening to my phone and can't get it sorted same problem the other person was having