Dead pixels!! Will warranty cover this?

[Ceoh]

This is the first phone I've ever owned that has experienced dead pixels... Kinda disappointed. S22 ultra , bought in April in the UK. 

Has anyone seen this before? 

[BandOfBrothers]

Hi @Ceoh 

Is the screen cracked or am I looking at your 1st picture wrongly  ?

If it is cracked then Samsung wouldn't be able to assist until it's repaired to bring the phone back to warranty standard which will cost you as this type of damage isn't covered under the 24 month warranty.

If it isn't cracked then a Samsung Service Centre can help.

However beforehand go into your phone app and in the dial pad key in *#0*#

Scroll through the colour panels a few times as this has been known to jolt pixels into life.

I wish you all the best.   

[John19691969]

He's pulled back the screen protector...it's not a crack ..zoom in to picture

[BandOfBrothers]

Ah yes thank you @John19691969 

In that case @Ceoh then do try the panels I've mentioned but if that does not help a Samsung Experience Store or Samsung Service Centre will need to have hands on.

[Andy3]

Why are you disappointed? Dead pixels happen thats life. I have had a few dead pixels in phones to monitors to tvs. It just happens. Thank god it happend now and not after your warranty run out.

[carguy143]

I've seen your post on Reddit. As suggested there, it looks more like a scratch than dead pixels.

[azraellives]

Was this covered by your warranty? Please let us know!