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Claim chromebook?

(Topic created on: 05-01-2023 04:03 PM)
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Pluto03
Student
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Hi everyone. I purchased an s22 through mobile phones direct and it said I can claim a Samsung chromebook. I've gone to the claim chromebook page on the Samsung website but on the drop down list for place of purchase I can't find mobile directs. Does this mean they don't qualify? If so, I don't understand why the website said I could claim it.

Sorry if this post doesn't belong here. Couldn't find where to post this kind of question.
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BandOfBrothers
Samsung Members Star ★★
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Looking again that retailer is in the participating retailers.

https://2021.samsungpromotions.claims/chromebookoffer/en-GB/qualifying 

Screenshot_20230105_165733_Samsung Internet.jpg


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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BandOfBrothers
Samsung Members Star ★★
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Can you add the link you've seen @Pluto03 

Are you using https://2021.samsungpromotions.claims/chromebookoffer/en-GB 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Solution
BandOfBrothers
Samsung Members Star ★★
Options

Looking again that retailer is in the participating retailers.

https://2021.samsungpromotions.claims/chromebookoffer/en-GB/qualifying 

Screenshot_20230105_165733_Samsung Internet.jpg


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

AndrewL
Moderator
Moderator
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@Pluto03: I've had a look at the claims process, and Mobile Phones Direct is included in the drop down list of options when I selected the place of purchase. It's possible that you have accidentally selected the Irish claims form, where Mobile Phones Direct is not a participating retailer, therefore please refer to the link in the post by @BandOfBrothers to access the UK claims site (if applicable). 

Pluto03
Student
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Thanks everyone. I contacted samsung and they said it was on there and gave me a link - it was on there. I most have had a different link or something.
BandOfBrothers
Samsung Members Star ★★
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Fantastic news @Pluto03  👍


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

nottsure
Journeyman
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Is this still available please
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PaulM1
Moderator
Moderator
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Hi, @nottsure. No, the promotion ran from 21st December 2022 - 24th January 2023, so is no longer available.

You can peruse the latest offers here, however:

https://www.samsung.com/uk/offer/

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