27-04-2022 08:45 AM - last edited 27-04-2022 08:47 AM
Hi All,
Hoping someone has a fix. I recently purchased a S22 Ultra. Now I'm left feeling like I shouldn't have.
The issue:
I'm connecting my phone by USB cable to my car. (I've tried this in two different cars - Mercedes 2017 E-class and a Volvo XC60 - both have the manufacturer headsets - so nothing modified there). Neither car recognises the Ultra S22 (by cable) and so Android Auto does not even start.
I can't connect Andoid Auto by Bluetooth. I can connect the phone by bluetooth for calls etc... but this is not via Android Auto.
I've already tried:
1. deleting the app (reset back to factory version - as you can't delete it off the phone)
2. updating the app via google play store
3. clearing cache and deleting storage
4. removing permissions / and allowing them again.
Is anyone experiencing this problem - i.e. the CAR not recognising the phone for Android Auto?
Clearly to me, this is an issue with the phone.... maybe the phone is not sending / using the right protocol to connect with the car (i.e. the signal the S22 ultra sends back to the car via the cable (or something like that)).
I've read elsewhere that others have solved this by buying a wireless adaptor for their car and bypassing the cable method - but this kind of defeats the purpose of having a flagship phone!!
I very much doubt this is an android app issue. The S22 should be backward compatible with apps - if it wasn't then no old apps would work until an update was released and that clearly isn't the case with other apps. So I can't see how this is an Android Auto fix that's required.... its a fix that Samsung should apply to their devices.
Am I the only one with this particular issue?
Does anyone have any fixes to this? Can Samsung recommend anything else?
fyi - my old phone worked perfectly with both cars (cable method)
Solved! Go to Solution.
03-03-2025 09:57 PM
It is now 2025 and I just purchased a new Galaxy S22 and was having the same problem with Android Auto in spite of all the system and Android Auto updates since 2022. I have been using Android Auto in two cars with the same cables and a half dozen phones since 2017 and it has always worked until now. I tried the above solution of using the cable that came with the phone using the adapter. Still no luck. I checked with the Geek Squad at Best Buy and the only new suggestion was a new USB-C to USB cable. I did not see how that could possibly be better than the cables I had tried and was a bit dismissive to the tech. To my surprise, this turned out to be the solution. Mmm, that crow tastes good.