Hi I'm trying to preorder the s22 ultra and would like to trade in my s21 ultra . When I get to the end paypal credit isn't an option yet if I remove my trade in it is , does anyone know If there's a reason for this ? I'd really like to use paypal credit to pay but also need to trade in. Thanks
Solved! Go to Solution.
We've been monitoring your comments and have had it confirmed that Trade-in is not available with PayPal credit.
You can use our trade in if you choose to pay with Klarna and Samsung Finance which both offer the opportunity to spread the cost of your purchase.
You can find out about all of our ways to shop on our website.
May have been a glitch @B82
I noticed that the trade in box kept disappearing too.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
Following... I'm not sure this is a glitch, it just appears to be a way of getting consumers to open Samsung's own finance package. The website for this promotion is terrible, even the call centre staff have no idea why its happening! Chat experts disconnect whilst you try numerous times to speak with them. Hopefully a mod will be able to update?
As someone who works closely with the FCA and follows the Consumer Credit Directive daily I'm pretty sure there are rules against forcing people down a particular finance route. My guess is they earn more finance commission from the likes of Glow/Karna so they're pushing people with a smaller balance in that direction. Samsung advertise Paypal credit as being available on every page all the way through to the final page of checkout, therefore in my opinion it should be available regardless of if you have a trade in or not. Very poor.