Can no longer dial out and recieved calls seem to go to voice mail

[Fran C]

Error message : phone not registered. 

Have followed recommendations found online to no avail, please help as dependant for work and personal. Many thanks. 

[Fran C]

more exact error messages when dialling out- 

'Couldnt connect', then 'Not registered on network' 

[Barley72]

I've got the same thing on A13. Only happened this afternoon

[dora333]

Ive had the same problem. Can't make or receive calls since this morning

[Fran C]

sorry to hear that 😞 

i've checked and when someone dials my mobile it does ring as far as the caller is concerned - but the actual mobile is not ringing, then the call just goes to voicemail

[dora333]

My husbandsis the same

[-Robot-]

That's usually means the phone has not register on your phone network

You may want to speak to them

What network you all on? Maybe same one and there is a network issue?

[AmberLouise · Accepted solution]

Three have had an outage today. Could be that if you are on that network

[Fran C]

Thank you so much for for your replies guys, it was/ is a network rather than phone issue (i wasn't sure) - I'm with ID linked to Three - and it is being resolved by the network now ..