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Can no longer dial out and recieved calls seem to go to voice mail

(Topic created on: 23-01-2025 05:34 PM)
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Fran C
Apprentice
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Error message : phone not registered. 

Have followed recommendations found online to no avail, please help as dependant for work and personal. Many thanks. 

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1 Solution


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Solution
AmberLouise
Voyager
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Three have had an outage today. Could be that if you are on that network

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8 REPLIES 8
Fran C
Apprentice
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more exact error messages when dialling out- 

'Couldnt connect', then 'Not registered on network' 

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Barley72
Apprentice
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I've got the same thing on A13. Only happened this afternoon
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dora333
First Poster
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Ive had the same problem. Can't make or receive calls since this morning
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Fran C
Apprentice
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sorry to hear that 😞 

i've checked and when someone dials my mobile it does ring as far as the caller is concerned - but the actual mobile is not ringing, then the call just goes to voicemail

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dora333
First Poster
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My husbandsis the same
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-Robot-
Samsung Members Star ★
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That's usually means the phone has not register on your phone network

You may want to speak to them

What network you all on? Maybe same one and there is a network issue?
Solution
AmberLouise
Voyager
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Three have had an outage today. Could be that if you are on that network
Fran C
Apprentice
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Thank you so much for for your replies guys, it was/ is a network rather than phone issue (i wasn't sure) - I'm with ID linked to Three - and it is being resolved by the network now ..

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