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Camera after update(zoom +quality)

(Topic created on: 20-01-2024 11:51 PM)
1321 Views
Denbolo
Student
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After the recent update update the cameras are now vastly inferior.
Switching between zooms is no longer smooth, it's horrendous.
It is Jerky,the frames are different in colour,and there's a noticeable angle change.
I got the phone to make videos, I don't use it for anything else and I regularly use these features so the difference is incredibly noticeable.
I've tried resetting the camera and deleting the data and cache but this hasn't made a difference.
This phone has always had amazing cameras but the recent update has totally destroyed them 
Bitterly disappointed 
UPDATE: Since I posted this I have reset my phone and had all of my cameras replaced, yet the problem persists - so seemingly this is definitely caused by the recent update.

I've also noticed the footage I record is choppier than before and it seems to stutter more than usual. Obviously the phone is empty with no apps installed since I reset it.
Samsung are going to collect the phone in the new year - so I guess I will have to see what happens. 
I really hope this will be fixed, and samsung haven't just needed it.

4 REPLIES 4
kanallie
Explorer
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Same here for video and photos, I'd really like to know what happened!

BubbleBee8
Apprentice
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Me too I recently posted about a similar issue because I couldn't take clear pics of the moon anymore. Still no changes really sucks, I guess the update isn't compatible on our phones?
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kanallie
Explorer
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We're talking about software, there are no restrictions. They're just lazy or incompetent if they will not fix it. It's just a matter if time, will and skills.

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AmberJoy
First Poster
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Yes I agree.  My Galaxy 22+ was taking great pictures before the last few updates it did back in December.  Now my photos and videos are so grainy especially when I zoom in.  I've reset, cleared cache etc and nothing is helping. Very disappointing when im trying to get good shots of my kids during games and quality is so bad. 

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