19-07-2023 11:15 PM in
20-07-2023 05:25 AM in
Sometimes the connection between the calls can be the cause of some issues.
However whilst in an active call then try turning the volume up.
Also by using a torch check the phone's speakers for any build up of debris.
Use a bit of bluetac on the microphone on your phone and pull it away as this should remove any dust etc.
A screen protector that's not placed correctly can hinder the phone's microphones.
And so can a case.
Your phone has a diagnostic tool in your Samsung Members App too.
A Samsung Service Centre can assess your phone.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "