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Broken screen, trying to access phone

(Topic created on: 23-01-2025 01:54 PM)
1277 Views
Franck-67
Apprentice
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Hi folks,

last week my screen was broken in an accident. Since then, the screen of my samsung S22+ stays black.

There is a whole corner who is cracked (top right) but 95% of the screen is still fine, and responding to touching.

it's also responding to "ok google..." commands.

I even managed to unlock it once, via fingerprints, so i could access dex, but now it rebooted cause no more battery, so i need to type the pin code, that i have, obviously, before i can use Dex again, and fingerprints.

I bought a new S22+ and now i 'm trying to use it as a mirror, so i know where to click, but it seems it's not working...

so i did a soft reset (volume down + on for few seconds), and i think i'm stuck now after the reboot.

If i push on, to enable display, slide up to "show" the numbers, and try to put the pin code, it doesnt work. (the exact same manipulation on my new S22+ works)

if i plug a keyboard through USB-C port, or a screen, i get a double vibration, but nothing displays on screen

is there any way that i can put my pin code ?

thanks in advance

10 REPLIES 10
thabigjc
Student
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Hi, did you find solution for broken display and usb devices not working before entering pin?

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