Bluetooth app S22 Ultra

[emeles]

Any idea where or how I find the Bluetootg app on my S22 Ultra?

I want to clear the cache but unable to locate the app in ghe usual places

Help please

[PaulM1]

Thanks for confirming that, @emeles. This might sound like a weird question, but are you actually connected to Bluetooth or a Bluetooth device when trying to clear the app data and cache?

If you are, then please toggle off Bluetooth and, if possible, turn off any Bluetooth devices that you usually connect to your S22 Ultra.

Please let me know whether this helps you clear the cache and data.

[emeles]

Disconnected all BT devices (SGW5pro) switched off BT in connections. Went into SafeMode, still unable to do anything with cache or data .....they remain greyed out! 😫

[PaulM1]

Hmm, this is puzzling, @emeles. Have you only been experiencing this issue since updating your S22 Ultra to One UI 5?

[emeles]

The phantom calls Happened first at end sept under android 12 and old UI. Then stopped for about 7 weeks and restarted a week ago.
The bluetooth/sound stuttering has only been under A13/UI5 as experienced by quite a few others based on posts left on here.

[DBS]

I have the same issue 

[DBS]

Hi, I have the same issue. Did it get resolved ?

[emeles]

The issue just disappeared and I have not experienced it since......no reason why, no changes to phone set up 🤔

[gixerman]

Mine are all greyed out still

[sammy25]

Please help  same issue new s22 ultra.  BT was working fine now it will not turn on.  toggle switch is light gray but it moves to on  then never turns on and goes back to off.  I have tried everything other than factory reset which I prefer not to do.  I got to the app and the clear data and clear cache are gray.  i did reset of network settings.  The toggle switch will not toggle to on.  I used to have sever BT devices connected and working.   Seems like the update did something?

[Achitophel]

Has anyone found the way to 'ungrey' the cache and data yet?