Blacklisting the unopened Samsung S22 5G

[Tauqeer]

I have been subjected to theft and fraud and i am trying to get phone black listed from samsung as i baught it directly from them.I tried whole day ,talked to diffrent people but no help.I was ready to give any information possible but they don't know what to do.They are such a shame ,if it would have been apple there customer service is really awsm.This was the last time i baught a phone from samsung.

[MrJCharming]

Call your network, the network can block your phone

[XxRayxX]

Surly this lays with you network provider? And should be first point of call. I would report it to them ASAP also check out find my phone it might help track it etc?

[AndrewL]

@Tauqeer: While we can't blacklist the phone for you, I recommend logging in to Find My Mobile using the Samsung account details that are registered to your S22 Ultra, and you can remotely manage the phone from here. 

https://findmymobile.samsung.com

Find My Mobile allows you to locate, lock and/or wipe your device remotely, amongst other features. To find out more, please check out the link below.

What is Find My Mobile and how can I use it to locate, lock or wipe my device? | Samsung UK

[Reylob]

You should tell the network to block the phone and report the IMEI to the police.

Check this link:

https://www.citizensadvice.org.uk/consumer/phone-internet-downloads-or-tv/what-to-do-if-your-mobile-...

[Tauqeer]

I have reported my IMEI to police and network provider can not block it, as it was brand new phone and never used.Only samsung can block it.

[Tauqeer]

I have reported my IMEI to police and network provider can not block it, as it was brand new phone and never used.Only samsung can block it.

[BandOfBrothers]

@AndrewL 

If Samsung can imei block a phone due to a Trade In not being completed etc is there a reason why Samsung could not block a phone due to these instances if the Op contacted the Samsung Online Shop Team.

[AndrewL]

@BandOfBrothers @Tauqeer: I'm not sure if it's possible for lost and stolen items, but it's worth giving them a call on  to see if it's something that they can assist you with. 

[Tauqeer]

Exactly this was my argument, if you can block for trade in not completed then why not in case of fraud.