Hello @Temywealth 👋
Does the phone then cool down 🤔 Or does it remain " hot "
If so try Safe Mode > Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode.
I'm not experiencing issues with my phone's however as our phone's are set up differently, and with different apps etc you can try the following troubleshooting steps.
1. Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.
2. Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's }
3. Diagnostic Tool in your Samsung Members App.
4. Ultimate is a Back up and Factory Reset but then set the phone back up manually i.e don't use the back up.
5. A Samsung Service Centre can assess your phone https://www.samsung.com/uk/support/repair/
Would you please let us know how you get on.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
