Another S22 Ultra Bootloop issue

[harihara1]

My phone started having bootloop issues since last November update. WiFi getting automatically disconnected and phone is restarting, when WiFi and Bluetooth are on. Seems to be a WiFi driver issue. 

I'm from India and my phone is brought from Sweden(Exynos variant). I could see people from UK complaining mostly. I think only exynos variant is having this issue. My friends residing in India having snapdragon processor aren't facing this issue.

When I contacted Samsung India. they are asking me to consult Samsung Europe as it is bought in Sweden. Buying such an expensive phone and it becoming unusable just because of a software update. Samsung should do something on their part, at least provide a proper update or get the phones repaired. This is becoming a headache to all the users due to faulty software.

[Punnyabrata]

My phone updated its software last week, and ever since, it's been plagued with performance issues. It crashed and restarted a few times before ending up in a bootloop yesterday. Before the update, everything was working perfectly. I attempted to access Safe Mode but had no success. I also reached out to Samsung chat support, but the representative was unhelpful and simply advised me to visit a service center. Unfortunately, the service center was equally unhelpful. I even let the battery drain completely, but now the phone vibrates repeatedly whenever I try to charge it.

Has anyone had any success booting into the OS without losing their data? Beyond the issue of planned obsolescence, I think Samsung needs to be held accountable for taking their customers' loyalty for granted. If car manufacturers can issue recalls, why not phone companies? I currently own four Samsung phones and a Samsung TV, but their customer support is worse than Google’s. I'm in Canada and if anyone is pursuing a class-action lawsuit, count me in.

[Smsngi]

Same here. Solved. See my other answers

[Smsngi]

Update. Managed to fix

Happenned to me. S22 ultra. Had to freeze phome every time to bring it to download mode ( press vol down +power and get to download mode if bricked. Freeze till it reacts to pressing) and use ultfone android repair program that eventually unbricked the phone. Took lots of trials and lots of freezing for 30 minutes to few hours or 24 hours and letting phone rest when it bricked again. So I backed it all up. All files, and now I at least have the data. Every lab said it was motherboard and that saving data will cost like the most expenaive new phone. But only freezing it and letting it rest sometimes for days, and freezing each time I wanted to charge it or wake it, worked. So do not despair. 

Samsung did not helped. Only suggested their lab would factory reset it without saving data. They did not care. Went back to my old note 9. Next phone will not be samsung and will have micro sd for saving data. Never again.

And only connect phone to back usb of pc for backup or for ultfone. First try without ultfone if not bricked.

First wipe cache partition if not bricked or if ultfone made it unbrick. Only then backup. Freeze each time phone gets stuck while backing up, or wait patiently since it sometime gets back to working after it restarts on its own while backing up to pc

[Smsngi]

Update. Fixed.

Happenned to me. S22 ultra. Had to freeze phome every time to bring it to download mode ( press vol down +power and get to download mode if bricked. Freeze till it reacts to pressing) and use ultfone android repair program that eventually unbricked the phone. Took lots of trials and lots of freezing for 30 minutes to few hours or 24 hours and letting phone rest when it bricked again. So I backed it all up. All files, and now I at least have the data. Every lab said it was motherboard and that saving data will cost like the most expenaive new phone. But only freezing it and letting it rest sometimes for days, and freezing each time I wanted to charge it or wake it, worked. So do not despair. 

Samsung did not helped. Only suggested their lab would factory reset it without saving data. They did not care. Went back to my old note 9. Next phone will not be samsung and will have micro sd for saving data. Never again.

And only connect phone to back usb of pc for backup or for ultfone. First try without ultfone if not bricked.

First wipe cache partition if not bricked or if ultfone made it unbrick. Only then backup. Freeze each time phone gets stuck while backing up, or wait patiently since it sometime gets back to working after it restarts on its own while backing up to pc

[Smsngi]

Updating. Fixed bricked phone. 

Happenned to me. S22 ultra. Had to freeze phome every time to bring it to download mode ( press vol down +power and get to download mode if bricked. Freeze till it reacts to pressing) and use ultfone android repair program that eventually unbricked the phone. Took lots of trials and lots of freezing for 30 minutes to few hours or 24 hours and letting phone rest when it bricked again. So I backed it all up. All files, and now I at least have the data. Every lab said it was motherboard and that saving data will cost like the most expenaive new phone. But only freezing it and letting it rest sometimes for days, and freezing each time I wanted to charge it or wake it, worked. So do not despair. 

Samsung did not helped. Only suggested their lab would factory reset it without saving data. They did not care. Went back to my old note 9. Next phone will not be samsung and will have micro sd for saving data. Never again.

And only connect phone to back usb of pc for backup or for ultfone. First try without ultfone if not bricked.

First wipe cache partition if not bricked or if ultfone made it unbrick. Only then backup. Freeze each time phone gets stuck while backing up, or wait patiently since it sometime gets back to working after it restarts on its own while backing up to pc

[Reylob]

Hi @Smsngi 

Samsung fixing the phone in lab seems an acceptable solution to me.

Recovering data is another matter. The user should be responsible for the data. Backing up the phone before an update or regularly should be common practice. Unless the nature of a business is to safely store data, the safety and back up of the data is responsibility of the owner of the data.

There might be technical reasons as well. The encryption of the phone might depend on components in the motherboard.