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Original topic:

Spotify

(Topic created on: 29-05-2021 05:33 PM)
CharlieHowes
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Galaxy S21 Series
I was wondering if anyone is having issues with the Spotify app?
I use it most days and when using it yesterday I felt like a change from my usual playlists so searched for a dozen or so tunes & added them to a queue. When the first track had finished something that I didn't know started playing. It was just playing tracks at random, the majority of which I didn't know & hadn't heard of. 
It was doing my head in so I sacked it off & played music I had stored on my phone.
I'd completely forgotten about the issue and when walking to get a wigbash this morning I opened Spotify and clicked on one of my playlists only for it to do the exact same thing. 
I've contacted Spotify who were no help whatsoever & were unaware of any issues. 
I've just been on the play store to see if an update was available and I noticed it was in the list of recently updated apps. I'm guessing this is the reason I'm having trouble with it.
Anyone else experiencing this or have any suggestions before I cancel my subscription? 
Thanks in advance 
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1 Solution


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Solution
CharlieHowes
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Galaxy S21 Series
Surprisingly it sorted itself out yesterday. I just skipped through the few completely random tracks it kept playing & once I'd got through them everything started playing as normal.

View solution in context

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10 REPLIES 10
xSteveuk
Helping Hand
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Galaxy S21 Series
Hi
I am using the free Spotify and having no issues l"m in the UK
CharlieHowes
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Galaxy S21 Series
Thanks for replying mate. I don't suppose you know if you have updated the app in the last few days do you?
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xSteveuk
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Galaxy S21 Series
Yes updated 2 days ago it says on play store
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CharlieHowes
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Galaxy S21 Series
Hmm bizarre 🤔
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KholaI
Moderator
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Galaxy S21 Series

Hey @CharlieHowes 

Have you tried clearing the app cache to see if it makes a difference? If not, you can do this by heading into Settings > Apps > Spotify > Storage > Clear cache. If this doesn't work, perhaps uninstall the app and then reinstall it again. These steps usually work miracles when random issues start to occur.

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CharlieHowes
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Galaxy S21 Series
I've tried clearing the cache mate but unfortunately it didn't solve the issue. I'll uninstall it and see if that helps. Thank you
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dazhug
Apprentice
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Galaxy S21 Series
There is an autoplay option in settings, which, if turned on, plays similar thanks when your playlist finishes. I normally turn this off when I checked now it is turned on. Wonder if an update has reset it to on
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Solution
CharlieHowes
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Galaxy S21 Series
Surprisingly it sorted itself out yesterday. I just skipped through the few completely random tracks it kept playing & once I'd got through them everything started playing as normal.

View solution in context

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Ferret57
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Galaxy S21 Series
Yes mate, having exactly the same issues.
I was happy using Google play, until they made you switch to YouTube music.