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Original topic:

Secure folder lost data after removal of android 12 beta software

(Topic created on: 02-11-2021 09:19 AM)
rghicul7
First Poster
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Galaxy S21 Series
hi. after I've downgraded from the android 12 beta software I did a back up of my phone on my PC but looks like all the secure folder data is gone. did you guys experience the same issue? can the info still be recovered?
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5 REPLIES 5
xSteveuk
Black Belt 
Options
Galaxy S21 Series
Hi
Try going to the My Files app
Click on Internal Storage
Scroll down to secure folder
And click on it to see if
Anything is listed in the folder
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rghicul7
First Poster
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Galaxy S21 Series
Nothing there unfortunately
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AndrewL
Moderator
Moderator
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Galaxy S21 Series

@rghicul7: Did you perform a backup of your Secure Folder data from within the Secure Folder settings? If so, can you try opening the Secure Folder > Tap the 3 dots in the top right > Settings > Backup and Restore > Select your Samsung Account, and sign in if prompted > Restore > Select your device via the drop down option, and select the relevant content > Restore.  

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rghicul7
First Poster
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Galaxy S21 Series
I've backed up the whole phone through the smart switch software on my laptop. But it didn't do any backup for the secure folder and I haven't seen any options to do that. I've checked earlier the restore section in secure folder and looks like samsung doesn't allow us to backup secure folder anymore. Even though my Tab S7+ is still allowing that
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Shazzkid
Troubleshooter
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Galaxy S21 Series
Oh no, your porn collection has been deleted. You'll have to start from scratch
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