Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung Upgrade Program

(Topic created on: 27-01-2022 09:29 AM)
Hiren01
Journeyman
Options
Galaxy S21 Series
Hi all,
Does anyone have any information about switching between upgrade plans? 

For example: 
Currently on an upgrade plan for the S21 and want to switch to the Fold or vice versa.

1 Solution


Accepted Solutions
Solution
Glenntech
Big Cheese
Options
Galaxy S21 Series
I wanted to switch from the Note series to the Fold series last year.
But was told I couldn't do that and could only get another Note series phone.
Changed this year as they've stopped doing the Note series phones and was offered the option of getting the Fold 3.
This was obviously an exception due to that series of phone finishing.
You can ask Customer Support, but as there is still the S series going. I don't think you'd be eligible

View solution in context

2 REPLIES 2
Solution
Glenntech
Big Cheese
Options
Galaxy S21 Series
I wanted to switch from the Note series to the Fold series last year.
But was told I couldn't do that and could only get another Note series phone.
Changed this year as they've stopped doing the Note series phones and was offered the option of getting the Fold 3.
This was obviously an exception due to that series of phone finishing.
You can ask Customer Support, but as there is still the S series going. I don't think you'd be eligible
Hiren01
Journeyman
Options
Galaxy S21 Series
Thanks for the response.

I'm not too sure why they haven't introduced the capability to do so 🤔
0 Likes