20-11-2021 10:51 AM in
Galaxy S21 Series20-11-2021 12:27 PM in
Galaxy S21 SeriesHey @djd711 ,
how odd! Does the same thing happen if you run the phone in Safe Mode? Safe Mode wouldn't remove anything from your phone; it allowed us to know if a third-party app is causing the issue. You can find all the steps to run the phone in Safe Mode HERE.
If so, I would recommend sending our engineers an Error Report so they can investigate this to find what is causing the issue and provide you with the next steps or fix this in a new update if necessary.
You will need to reproduce the issue and send the report within 15 minutes from the Samsung Members app> Get help> Error Report. Remember to add a brief explanation of the issue and screenshots or a video of what is happening.
20-11-2021 02:19 PM in
Galaxy S21 Series26-12-2021 12:26 PM in
Galaxy S21 SeriesHello, i ve a s21 plus samsung and have the same problem. When i m using my phone and enter a notification, the phone run slow until the notofication end. This Was after one UI 4 instalation. Any solution? Thanks
26-12-2021 12:39 PM in
Galaxy S21 Series26-12-2021 12:40 PM in
Galaxy S21 SeriesOk, thanks. Where can i write? To samsung
10-02-2022 03:57 PM in
Galaxy S21 Series14-02-2022 10:59 AM in
Galaxy S21 SeriesSame here. S21 ultra 512gb, Adaptive screen, but looks like 30hz out of the blue. It's fine for some time, then it happens, multiple times per day. I fix it by toggling refresh rate to 60hz then back to 120hz. Pretty annoying.