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Original topic:

S21 5G isn't working in Standalone network

(Topic created on: 17-09-2021 02:18 PM)
amir_ra
First Poster
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Galaxy S21 Series

Hi, 

I'm using an S21 5G and want to attach it to a private 5G SA network. First, the phone can detect the network and attach but after a while(some minutes) is dropped off. I already used this phone in a public None-SA network and there is no problem but it's not working in SA mode. we tested another phone from other brands and it also working in our private network without any problem.

I'll appreciate it if you support and let me know your comments.

 

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4 REPLIES 4
pete007
Troubleshooter
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Galaxy S21 Series
Do you have WiFi calling set up ?? As my s21 is connected to my own network ( netgear) and when at work it automatically connects to BT. No signal issues at all
You can reset the network on your phone, then it should show available networks and connect to your own network.
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amir_ra
First Poster
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Galaxy S21 Series

No, I mean private 5G cellular network, not WiFi, band N78.

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pete007
Troubleshooter
Options
Galaxy S21 Series
Go to settings and choose WiFi

Click on the three dots in the corner and the advanced, choose WiFi frequency band

Select 5ghz so that all networks using that band show up. You can now click on the preferred network.
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Bradleigh
Voyager
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Galaxy S21 Series
No 3 dots then advanced? What are you on about?
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