23-03-2021 11:55 AM - last edited 23-03-2021 08:01 PM
Solved! Go to Solution.
25-03-2021 04:33 PM in
Non of the updstes in the links work when you try to update from play store it says pending and remains in this state notning happens. Is there another way to fix this almost all my apps open and seconds after crash. It's very frustrating having the 21 and it not working properly
25-03-2021 08:12 PM in
21-04-2021 12:25 AM in
I have the A50 and it was running satisfactorily (for the most part) for nearly 2 years, until I downloaded the latest update. Then my phone was constantly freezing and shutting down, no matter what I was attempting to do. It acted this way not only with any apps but even when I tried to go into settings, use the camera etc. In the end I got on to Samsung and they talked me through what to do which still did not fix the problem. Eventually much to my despair, I had to factory reset it and that took several attempts due to it restarting multiple times. Even after rest, it was crashing but not as frequently. It did improve over the next 48 hours (still randomly switching off, though) but I am still sending it to be looked at. I only hope Samsung do not try to charge me and say it has water damage - this happened many years ago with a Note II. It has never been dropped in water although may have evidence (eg steam).
Why do Samsung even release these updates when they are clearly not fully tested? I wasted half my weekend totally frustrated and trying to get the issue sorted. I am temporarily using my old 7 Edge and loathe to download the update it keeps reminding me to do!! I also wish Samsung would sort their cameras - a lot of the photos do not have true colours?
13-05-2021 01:49 PM in
13-05-2021 03:04 PM - last edited 13-05-2021 03:06 PM