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Original topic:

Issue with WhatsApp notifications while listening a voice message

(Topic created on: 19-07-2021 03:58 PM)
IsabelleLondon
Apprentice
Options
Galaxy S21 Series
Hello,

When I listen to a voice message sent by one of my contact on WhatsApp, the notifications don't stop to ring. It's insane! 

I just bought this S21 and I never experienced such a problem with my other mobiles.

Can someone help me to fix this bug?

Thanks 
Isabelle
7 REPLIES 7
Pugs1957
Samsung Members Star ★
Options
Galaxy S21 Series
Whatsapp is a disaster. It doesn't work well on Android 11. You will need to reach out to Whatsapp for support.
RETIRED
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IsabelleLondon
Apprentice
Options
Galaxy S21 Series
Ok, thanks a lot 😊
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LiquidSnake
Big Cheese
Options
Galaxy S21 Series
Maybe try clearing the cache of the app? 😯
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Ventor
Samsung Members Star ★
Options
Galaxy S21 Series

@IsabelleLondon ,Hello, try the following. Long press on the WhatsApp icon. Press ibutton / Notifications. Here you will find several switches to mute notifications according to your taste. Greetings.






"The quieter you become-the more you are able to hear..."


IsabelleLondon
Apprentice
Options
Galaxy S21 Series
Thank you @Ventor. I actually switched off 'Media playback' and no more notifications in a loop when I'm listening to a Voice message.
Alleluia!
Ventor
Samsung Members Star ★
Options
Galaxy S21 Series

@IsabelleLondon ,In your case, choose the Notification category: Audio playback and set the notification to Silent, as in the attached image.

 

Screenshot_20210314-214251_Settings.jpg

 

Comment if you have fixed the problem, thank you.






"The quieter you become-the more you are able to hear..."


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Ventor
Samsung Members Star ★
Options
Galaxy S21 Series

I'm glad I helped you, regards.






"The quieter you become-the more you are able to hear..."


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