Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Frustrating Sound Issue

(Topic created on: 11-11-2023 08:08 PM)
225 Views
kentraco
Student
Options

My Galaxy S21FE stops playing audio from web sites after 13 to 19 minutes. I have to do a reset and start over to hear anything.

I've done a complete reboot, cleared the cache, reset network connections, and tried everything else suggested online.

This happens not only at home but at any other location, on any other wi-fi networks, and even while I'm mobile. My desktop PC, running on the same router,  will play the web site audio for hours without a problem.

 

0 Likes

1 Solution


Accepted Solutions
Solution
BandOfBrothers
Samsung Members Star ★★
Options

Which Internet app are you using @kentraco 

I use Samsung Internet and find it plays audio fine. 

Perhaps try another Internet app as a process of elimination. 

Does apps like YouTube play OK ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

View solution in context

0 Likes
2 REPLIES 2
Solution
BandOfBrothers
Samsung Members Star ★★
Options

Which Internet app are you using @kentraco 

I use Samsung Internet and find it plays audio fine. 

Perhaps try another Internet app as a process of elimination. 

Does apps like YouTube play OK ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
kentraco
Student
Options

Thank you so much! Your response led me to the solution.

Specifically, the Samsung internet app's "Permission" for music and audio wasn't selected. After I made that correction, one of my online radio stations played for well over an hour before I turned it off.