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Original topic:

Apps not downloading/updating

(Topic created on: 14-12-2021 07:08 AM)
Kantdog
Pioneer
Options
Galaxy S21 Series
Recently I have noticed apps not auto updating on my phone from the Play Store..I've spoken to Google and Samsung and done all the troubleshooting possible. Basically, the apps download but don't actually install. Has anyone else had this and do you have a fix for it?

Cheers
Marc
32 REPLIES 32
xSteveuk
Maestro
Options
Galaxy S21 Series
Hi,
Go Settings
Apps
Playstore
And clear cache - And data

Also try the same
On Google Play services
Clear cache And data
And see if resolves Your issue
0 Likes
Obsydian
Helping Hand
Options
Galaxy S21 Series
Samerehere
0 Likes
Kantdog
Pioneer
Options
Galaxy S21 Series
I did this with Google and Samsung last night. It's since the update I think. Literally nothing updates or downloads
0 Likes
Obsydian
Helping Hand
Options
Galaxy S21 Series
Just tried does not fix.
0 Likes
xSteveuk
Maestro
Options
Galaxy S21 Series
I'm having no issue
But l'm not on android 12
Yeah possibly an issue
With the update
0 Likes
Kantdog
Pioneer
Options
Galaxy S21 Series
Last step will be a factory reset.
0 Likes
xSteveuk
Maestro
Options
Galaxy S21 Series
Why not hang on
I'm sure they are aware of the issue and working to fix ASAP
0 Likes
GalaxyA51user
Voyager
Options
Galaxy S21 Series
Uninstall updates of Play Store and Play Services. And update them again after opening.
0 Likes
Kantdog
Pioneer
Options
Galaxy S21 Series
Did that multiple times.
0 Likes