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Original topic:

Wifi calling disappeared

(Topic created on: 31-12-2020 07:14 AM)
Reefraider
Journeyman
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Galaxy S20 Series
I'm on o2 and since latest ui update wifi calling has mysteriously disappeared was there Wednesday because I called my mother using it. Any help gratefully received.
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1 Solution


Accepted Solutions
Solution
ironass
Troubleshooter
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Galaxy S20 Series

This is a known issue on the U.K. carrier, O2. 

 

See... wifi calling for a possible solution.



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU

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18 REPLIES 18
Solution
ironass
Troubleshooter
Options
Galaxy S20 Series

This is a known issue on the U.K. carrier, O2. 

 

See... wifi calling for a possible solution.



------------------------------------------------------------------------------
My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU

View solution in context

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Reefraider
Journeyman
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Galaxy S20 Series
Cheers for that was a bit sceptical about that but it worked. CHEERS
10melanie10
First Poster
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Galaxy S20 Series
what did you do?
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ironass
Troubleshooter
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Galaxy S20 Series

See the video link in my previous post... marked as an accepted solution. 



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
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Andypboro
First Poster
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Galaxy S20 Series
same issue with the Note now since android 11. can't see how it's o2 fault when it was working perfectly fine. I now have to remove the sim and put it back in every time I restart the phone so WiFi calling kicks in again
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Reefraider
Journeyman
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Galaxy S20 Series
Same with me and it's been getting very annoying never had this problem before the update so I'm guessing it was the last update that started this problem. And I am wondering if its just o2 that it's affecting! So guessing that it may be a Samsung software glitch.
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ironass
Troubleshooter
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Galaxy S20 Series

The Wi-fi calling issue appears to affect all the S20 devices on the U.K's O2 network. Devices like my own on the unbranded, BTU, firmware are not seeing this problem on non O2 networks. 



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
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Reefraider
Journeyman
Options
Galaxy S20 Series
This is a non branded s20 on the o2 network,
ironass
Troubleshooter
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Galaxy S20 Series

Correct... as I stated in my previous post...

 

"The Wi-fi calling issue appears to affect all the S20 devices on the U.K's O2 network. Devices like my own on the unbranded, BTU, firmware are not seeing this problem on non O2 networks."

 

This would indicate that O2 is the problem.



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
0 Likes