I have previously experienced that I sometimes loses internet connection (both SIM Cards shows suddenly no connection when after a few seconds both show great connection)
Today I was surfing - and suddenly I had no internet connection - after a minute or two the phone rebooted (CP Crash). Any idea what might be wrong?
Hey @PeterDK ,
I have found this thread: https://eu.community.samsung.com/t5/galaxy-s10-series/s10-keeps-crashing-quot-upload-mode-cp-crash-q... that may help. Could you please take a look at the troubleshooting steps provided there?
Have you had a look at the thread mentioned above and tried the steps listed there? If so, I would suggest sending our developers and Error Report 5 minutes after this happens (if this happen again) from the Samsung Members app> Get help> Error Report.
If we don't have the answer to an error report, we'll pass the data on to our HQ. They'll then look into this further and identify the issue and cause, and provide us with relevant steps to pass onto you.