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Suddenly frozen

(Topic created on: 16-04-2021 04:35 PM)
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KC23
Apprentice
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Can anyone tell me why my phone seemed to switch itself off, showing only the Samsung word on the screen. It took a while & some attempts before it switched itself back on again.
8 REPLIES 8
KC23
Apprentice
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I have the 4g & not used the phone as I am working but also had 76% battery life
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Josuwa
Navigator
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You need you restart your phone once in a few days... it keeps ur phone fresh. And also do clear recent apps when not in use. Ram needs more space to work fluently.
Or you can reset your phone once if it keeps happening again nd again.
angelbirds
First Poster
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yeah it might be a ram issue or storage issue
davie1211
Apprentice
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My experience is either having to many antivirus apps installed, or I have been hacked by camera and speaker, I find do a backup and hard reset or go in store , I hope this helped a little , good luck
KC23
Apprentice
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Thank you all, I'll restart every so often
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davie1211
Apprentice
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Thank you for your kind comment
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OLADELE
First Poster
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I lost my phone with SIM,what can I do to change my phone number to receive further information from PayPal please
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davie1211
Apprentice
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Hi @ thank's, have you uninstalled surplus antivirus installations ? Then try a restart, I hope that helps.
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