11-11-2023 12:18 PM - last edited 11-11-2023 12:19 PM
11-11-2023 01:13 PM
Hi there, @Dan565. The Phone diagnostics hardware test on Samsung Members (Samsung Members > Support > Phone diagnostics > Battery status) will have the Battery status denoted as either Normal or Attention required.
Underneath Normal, it will likely read "Life: Good", whereas Attention required will show "Life: Weak."
What are you seeing under the Life category?
11-11-2023 01:15 PM
11-11-2023 01:16 PM
Ah, I see. Are you able to upload a screenshot of the Hardware test results, please, @Dan565?
11-11-2023 01:17 PM
11-11-2023 01:22 PM
Perfect, thanks. This shows that the Battery status has diminished ever so slightly, but this won't affect standard use of your S20 FE and is an excellent reading considering you have been using your phone for over two years. If it ever shows Action required (or words to that affect, based on possible future iterations of the test), this would be the prompt to arrange to have your battery replaced.
There's a brilliant guide about the battery here:
https://www.samsung.com/uk/support/galaxy-battery/care-and-maintenance/
11-11-2023 01:23 PM - last edited 11-11-2023 01:24 PM