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Original topic:

S20 Ultra "Camera Failed."

(Topic created on: 21-07-2022 03:39 AM)
Lesarh
First Poster
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My Galaxy S20 Ultra 5G camera works for a second, sometimes long enough to actually take a picture that saves to gallery... Then it's "camera failed." I'm like "WTF"...?

Failed when checked after each of the following steps:

1. Cleared cache, etc. Reset app settings.

2. Tested in safe mode.

3. Completed factory reset without restoring custom backups.

4. Tested in safe mode.

4. Uninstalled all automatically installed apps wherever possible.

IN PROCESS-

5. Disabling and force stopping apps wherever I can. Then I'm periodically testing the camera until I work through every app.

---

Most expensive phone I've ever purchased.

I'm pretty annoyed and disappointed right now. Grrr.

1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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From the troubleshooting you've already tried I'd suggest to visit a Samsung Experience Store or Samsung Service Centre for support @Lesarh 

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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