Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S20 Ultra "Camera Failed."

(Topic created on: 21-07-2022 03:39 AM)
964 Views
Lesarh
Student
Options

My Galaxy S20 Ultra 5G camera works for a second, sometimes long enough to actually take a picture that saves to gallery... Then it's "camera failed." I'm like "WTF"...?

Failed when checked after each of the following steps:

1. Cleared cache, etc. Reset app settings.

2. Tested in safe mode.

3. Completed factory reset without restoring custom backups.

4. Tested in safe mode.

4. Uninstalled all automatically installed apps wherever possible.

IN PROCESS-

5. Disabling and force stopping apps wherever I can. Then I'm periodically testing the camera until I work through every app.

---

Most expensive phone I've ever purchased.

I'm pretty annoyed and disappointed right now. Grrr.

2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
Options

From the troubleshooting you've already tried I'd suggest to visit a Samsung Experience Store or Samsung Service Centre for support @Lesarh 

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
PrinceAkins
First Poster
Options

I have the same issue after updating 2weeks ago.. perhaps Samsung's way of getting people to purchase newer phones..
Out of order really! I'm well p*ssed off.

0 Likes