S20 ultra green/white display

[LeeYon]

at first i notice flickering lines on my device specially when playing games. I ask the samsung support and instructed me to soft reset my phone. then it turned green and white display and overheat when stayed open for a while.

is it a screen problem or just an update issue?

[TheFixer1]

Hey so 2 possible fixes and also root cause.

1. A New Screen.

2. Disconnect the screen if you know how to by removing the back ( you will probably need adhesive after n.b. samsung techs.) After which you plug it back in and reset all settings, not a factory reset.

Root causes.

Software issue where the phone overheats due to gpu circuitry not complying with that of the CPU, thus causing the phone to have issues returning a normal image.

Pressure or sudden pressure to the phone especially on low power can also cause the issue to occur, by sudden pressure I mean force grip, falls etc.

Let me know if this helps if not I have the last resort fix but I wont post it here thanks.

[TheFixer1]

Hey so 2 possible fixes and also root cause.

1. A New Screen.

2. Disconnect the screen if you know how to by removing the back ( you will probably need adhesive after n.b. samsung techs.) After which you plug it back in and reset all settings, not a factory reset.

Root causes.

Software issue where the phone overheats due to gpu circuitry not complying with that of the CPU, thus causing the phone to have issues returning a normal image.

Pressure or sudden pressure to the phone especially on low power can also cause the issue to occur, by sudden pressure I mean force grip, falls etc.

Let me know if this helps if not I have the last resort fix but I wont post it here thanks cool

[TheFixer1]

Hey Tess, something to look at, 

Hey so 2 possible fixes and also root cause.

1. A New Screen.

2. Disconnect the screen if you know how to by removing the back ( you will probably need adhesive after n.b. samsung techs.) After which you plug it back in and reset all settings, not a factory reset.

Root causes.

Software issue where the phone overheats due to gpu circuitry not complying with that of the CPU, thus causing the phone to have issues returning a normal image.

Pressure or sudden pressure to the phone especially on low power can also cause the issue to occur, by sudden pressure I mean force grip, falls etc. This is a software bug as tested on nearly 7 s20 line series devices so far, all same results.

Let me know if this helps if not I have the last resort fix but I wont post it here thanks.

[Sudeep Thomas]

Dont worry, soon the screen will become permanently white.. Then you can happily change the display

[Pol0628]

Have they released an official statement about this? encountered this issue 15 minutes ago. tried my best to turn the phone off for a few minutes, when I turned it on, it's still the same. tried lowering the brightness and the screen went back to normal. 

[MGCC0206]

Just got this issue like an hour ago. Nothing worked on the steps that I read.

[TheFixer1]

according to samsung doesnt seem most steps will work across the board, did ur phone overheat its best to send it to samsung for screen replacement

[bmbk]

I agree with you. I noticed that when there is a display issue, the phone overheats. Overheating could be a sign of a display issue...

[TheFixer1]

Yeah however samsung sucks for knowing this issue was possible and not even doing a recall.

[MGCC0206]

It did overheat before I the screen went white/green.